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Delivery

Inland items are sent by First Class* or Special Delivery**, with the exception of goods exceeding a critical weight. Such items will be delivered by Courier, unless the customer specifically requests otherwise.

*PLEASE NOTE: First Class provides no compensation in the event of loss or damage of your order.

**SPECIAL DELIVERY provides compensation for the full value of the order up to a maximum value of £500.00. Special Delivery is also guaranteed for a next day delivery service and requires a signature.

If the customer declines Special Delivery, Pure Bio Ltd. cannot provide replacement or reimbursement in the case of loss or damage.

Delivery costs Effective from 1st April 2014: UK (GBP)

1st Class

Total Weight Postage & Packing
Up to 250g £3.78 + 20% VAT
251 - 750g £3.89 + 20% VAT
751 - 1000g £4.39 + 20% VAT
1001 - 1250g £5.90 + 20% VAT
1251 - 2000g £6.91 + 20% VAT

Special Delivery: (guaranteed next day excl. Saturday) 

Total Weight Postage & Packing
Up to 100g £7.93 + 20% VAT
251 - 500g £8.46 + 20% VAT
501g - 1000g £9.83 + 20% VAT
1001 - 2000g £12.12 + 20% VAT
Up to 10kg £29.46 + 20% VAT

EUROPE & REST OF THE WORLD

Items to Europe and the Rest of the World will be sent using AIRMAIL or INTERNATIONAL SIGNED FOR.

PLEASE NOTE:  Airmail provides no compensation in the event of loss or damage of your order.

INTERNATIONAL SIGNED FOR provides compensation for the full value of the order up to a maximum value of £500.00.  Please note that a signature is required at the time of delivery.

If the customer declines International Signed For, Pure Bio Ltd. cannot provide replacement or reimbursement in the case of loss or damage.

Europe

Total Weight Airmail International Signed for
Up to 250g £4.33 + 20% VAT £12.25 + 20% VAT
251 - 500g £5.76 + 20% VAT £13.62 + 20% VAT
501 - 1000g £8.43 + 20% VAT £16.19 + 20% VAT
1001 - 1500g £11.19 + 20% VAT £18.84 + 20% VAT
1501 - 2000g £13.82 + 20% VAT £21.36 + 20% VAT

Rest of the world

Total Weight Airmail International Signed For
Up to 250g   £5.64 £12.98
251 - 500g   £9.30 £15.25
501 - 1000g £15.90 £20.75
1001 - 1500g £22.68 £26.40
1501 - 2000g £29.88 £32.40

International deliveries weighing in excess of 2000g will be sent either as multiple packages or by International Courier, whichever is the most cost-effective for the customer.

Every attempt will be made to despatch all orders received before 3.30pm on the same day, but this cannot be guaranteed.

In the unlikely event that you do not receive a delivery please contact your local Royal Mail sorting office to check it is not being held by them. Only once you have done this, please phone our sales office on 01403 730342 and inform us of the problem. We will then discuss with you the various options to resolve the issue.